Content hub

Upgrade to exploit the latest Pega Platform capabilities to the fullest with AI/ML, RPA and CRM features alongside BPM

Pega Upgrade Client is a 125-year old national professional organization of Certified Public Accountants (CPAs) in the United States. Client has more than 418,000 members in 143 countries providing services to private companies, public practice, government, education, student affiliates and international associates. Client sets up ethical standards for the aforementioned entities. Business Challenges What we … Read more

End to End Claims Transformation with Pega

The Client Solution By leveraging the Pega platform and working with the Coforge team, they were able to build and deploy an automated end-to-end claims process management solution that standardizes processes and uses dynamic business rules to ensure claims are investigated and settled with complete transparency internally and for the customer. The solution also enables … Read more

Trade Credit Portal – PAS Implementation

Synopsis: This PAS project aimed to replace existing legacy underwriting systems with Pega. This was achieved by using PUI FW, running the global financial lines, London markets and trade credit LOBs with a single system of record and portal as the front end. PAS, a transformation programme where major core systems like underwriting, core policy … Read more

Major auto manufacturer transforms warranty program with Pega

Key Highlights: The Business Issue This major automaker’s warranty operations were plagued by poorly managed payments and approval of inaccurate, duplicate, and fraudulent claims. Approximately 8-10% of the company’s annual $17-$19 million warranty spend could be attributed to the warranty system’s decentralized structure and lack of transparency that allowed bad claims through. Of legitimate warranty … Read more

Enhanced Customer Retention Process using Pega Decision Hub

Optimized end-to-end retention process by providing an intelligent, efficient, and future-ready platform to improve customer retention using predictive/ adaptive modeling for continuous and run campaigns to target retention-eligible customer segments Client: One of the largest auto finance providers in the world Highlights: The Coforge Banking and Financial Services Practice Wealth and Asset Management | Wholesale … Read more

Enabling Intelligent Operations

The Company Legal & General Group plc (L&G Group) is a leading financial services company, offering a broad range of financial products to institutions and individuals. A constituent of the FTSE 100 index, with a market capitalisation of approximately £16 billion as at 31 December 2020., L&G Group is also one of the UK’s higher-rated … Read more

Transforming Stakeholder On-Boarding for a Financial Services Leader

Synopsis The client, an asset management company and a leader in retirement services and investments, was looking for a centralized mechanism for on-boarding new customers. The Client Voya Investment Management is the asset management arm of Voya Financial, a leader in retirement services and investing. Our investment platform has been carefully built to help meet … Read more

Coforge Partners with UK’s Leading Medical Assistance Group

Synopsis Healthcare is an industry which demands unparalleled attention to patient care and services. Our client in UK helps the industry by providing medical assistance and occupational health support to different organizations. Their IT system was showing its age and the application was posing challenges in providing medical support services. Coforge, having strong capability in … Read more

Let's Engage